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FAQ

Common questions.

The questions we get before starting a project.

Honest answer: 3 to 6 months for meaningful movement in most competitive niches. Technical fixes and local SEO can show results faster. We give you a realistic timeline at the start of every project, not optimistic projections.
No. Any agency that guarantees specific rankings is making a promise they cannot keep. Google controls the rankings, not us. We guarantee the quality of our work and transparent reporting of what we are doing and why.
Technical SEO is everything that makes your site crawlable, indexable and fast. If Google cannot properly access and understand your pages, no amount of content or links will make much difference. It is the foundation everything else stands on.
One-time projects deliver a defined piece of work: an audit, a content strategy document, a technical fix list. Monthly retainers are for ongoing SEO management: implementing, monitoring, adjusting and building over time. Most sites need both at some point.
Refund terms depend on project stage. Full refunds are available within 24 hours of payment if no work has started. Once work has commenced, a pro-rata calculation applies. See our full refund policy for details.
Access to Google Search Console and Analytics, a list of your main competitors and the keywords or topics you think you should be ranking for. We work with whatever you have and fill in the rest through our own research.
Monthly video call, monthly written report and email access throughout. We do not run projects through WhatsApp or unclear channels. Every communication is documented and decisions are confirmed in writing.
We report on keyword rankings (position tracking for agreed target keywords), organic traffic changes (sessions, new users), goal completions from organic traffic and, for local clients, Google Business insights. Everything is compared to the baseline we established at the start.
We review progress against the original strategy, identify what has worked, adjust what has not and plan the next 90-day cycle. SEO compounds over time: the first three months are often the slowest.

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